190
Stores enrolled in reverse logistics program
The customer's chain-wide rollout enabled Divert to maximize wasted food collection.
9%
Reduction of wasted food from stores
Data provided by Divert has resulted in an increased awareness and has decreased wasted food at the individual store level.
The Problem
A major grocery retail brand in the Mid-Atlantic states was looking for a technology solution that would provide visibility into its individual store operations, help decrease the amount of unsold food leaving its back room and reduce shrink, and have a positive impact on its bottom line.
Our Solution
Starting in 2017, the retailer implemented Divert’s reverse logistics diversion program across all of its 190 stores to enable the collection of as much unsold, non-donatable food products as possible. With Divert’s Radio-Frequency Identification (RFID) tracking platform, the retailer was able to track store-specific unsold food data on a monthly basis and relay areas of opportunity to its stores.
The Results
Over a five-year period, the customer had a 9% reduction in tons of unsold food across its stores, while also seeing a significant increase in sales. Divert’s insights have enabled better-informed purchasing decisions and opportunities to increase unsold food donations to local food banks and partners. In addition, the education provided by Divert’s team to the retailer’s employees has resulted in an increased awareness and overall culture shift at the company to decrease the amount of unsold food generated at the individual store level.
